Our model relies heavily on a responsive rather than a didactic approach. This is why we use the word “exploration” to describe this level of engagement. As our understanding of an organisation deepens, we are more and more able to finetune our recommendations of particular tools or practices. Indeed, our practice is to develop further tools wherever necessary, as we discover situations that require new practices.
Practically, what this looks like is that every other week, we send out a thoughtful write-up of one of our principles, explaining some of the relevant research that supports it, and suggesting ways to embody and apply the principle as a leader or team member, inviting feedback and eliciting questions and information from your team. In the intervening weeks, we send out our reflections on the patterns that have emerged in the team’s information and feedback, as well as answering any questions with further research and the recommendation of particular tools. This uniquely responsive, joint exploration allows your team members to develop a common language around growth and collaboration, even as they cultivate a shared set of principles for what makes a healthy team.